Security & Privacy

Internet Security

Computer security

Keep yourself safe from malware and viruses with adequate, up to date security on your computer. You can usually download free basic protection from providers such as AVG and McAfee, but for more comprehensive cover, it’s best to choose security software, which of course you can buy from us. Keep your software switched on and up to date, and make sure that your Windows operating system has the latest Microsoft updates. It’s a good idea to run regular scans on your computer.

When you’re opening emails, be careful. Don’t click on links to download files or open attachments you haven’t asked for, or aren’t expecting, as they may contain viruses.

Back up all your files so they’re available if the worst happens and your computer is infected by a virus.

Privacy promise

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for their mailing or marketing purposes.

When you use our website, we do collect certain personal information from you (for example: your name, email address, address and details). All such information is held on secure servers. Haute Panoramic complies fully with all applicable Data Protection and consumer legislation, and we’ll treat all your personal information as fully confidential.

Customer contact promise

The Haute Panoramic Partnership includes AL13 Architectural, Luxe Abode, Haustur and HausTek. We’d love you to be among the first to receive exciting offers and news about our products and services. We do this in various ways including email, post, SMS and phone, but only if you would like us to. Don’t forget to visit us online, showrooms and via social media for other special offers.

Your privacy is very important to us which is why we make sure you’re always in control of what we do with your personal information.

This is our simple customer contact promise:

  • We’ll never pass your personal details to anyone outside the Haute Panoramic Partnership for them to use for their own marketing purposes
  • We’ll only ever use your details to help you make the most of what we have to offer. That means things like:
    • Tips and guidance to help you get the best out of your products
    • News to help you make informed choices in the things you buy
    • Details of new products and services
    • Special offers
    • Or simply, to get your feedback
  • We will make sure our contact with you is relevant based on the information you give us.
  • We’ll always comply with the Data Protection Act 1998 and all other relevant legislation.

Using WiFi in public places

Using an unsecured network in a public place can be risky as unauthorised people may try to intercept anything you’re doing online. We recommend you only connect to secure wireless networks that you trust, and to always be aware of the risks associated with using public WiFi.

Phishing

Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.

We’ll never ask you to send any personal details via email. If we require such details, for security reasons we’ll ask you to contact us by phone. Should you receive an email claiming to be from haurepanoramic,co.uk requesting this kind of information, please don’t respond, but do let us know about it.

Cookies

Cookies are tiny text files stored on your computer when you visit certain web pages. Hautepanoramic.co.uk uses cookies to keep track of what you have in your basket and to remember you when you return to our site. To better experience the hautepanoramic.co.uk website you need to have all cookies enabled, though you can still use the website for browsing and research purposes without them.